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Unable to add users or collaborators to project

I have 3 users in a project (including myself) and I want to add a new person. I am unable to add him to the project.
In Project/Users tab there is a "+" button in which I used an "Add user" option and enetered an email of a person. This successfully generated an invite letter to the user. He registered in HelixTeamHub, but his username didn't show up in the project. As I try to add his as a user or as collaborator by entering his email I get a 'user already exists error'.
This is an issue since Deveo turned Helix. Somehow previous three users were added and are able to work with me.
- How do I add a 4th user? Thanks.

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    mytightsweater shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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